Refund policy

Lost or Damaged Shipments:

While we do not accept returns, we understand that unforeseen logistic issues can occur. If your product is lost in transit or arrives damaged, please contact us via email. We will promptly address the situation and send you a replacement free of charge.

Timeframe for Claims:

To ensure a smooth resolution, we kindly request that you report any damage or factory defects within 30 days of delivery. We cannot be held responsible for damages reported after this period.

Initiating a Refund:

If your product is damaged or exhibits any factory defects, please reach out to us via email with supporting evidence. We will promptly review the situation and, if eligible, proceed with our 30-day refund policy.

We value your satisfaction and are committed to providing exceptional service. If you have any further questions or concerns, please do not hesitate to contact us.